tag:blogger.com,1999:blog-7373378292648693192.comments2012-05-12T13:15:23.196-04:00In God We TrustUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-7373378292648693192.post-36012904571536222322012-05-12T13:15:23.196-04:002012-05-12T13:15:23.196-04:00I have to say that H&R Block contacted me shor...I have to say that H&R Block contacted me shortly after this original post and offered to allow me to try the product for the 2011 tax season for free. I did use their software and had no issues at all this year. <br /><br />I should have posted this update much sooner, my apolgies to H&R Block as I should have cleared their name after giving them such a poor review last year. <br /><br />I did not use their customer service this year, (didn't have to). If you need to buy a tax product to create your taxes, I would try H&R again. <br /><br />Thank you to H&R for taking my comments seriously and reaching out as you did.growingingracehttps://www.blogger.com/profile/16497228909738783435noreply@blogger.comtag:blogger.com,1999:blog-7373378292648693192.post-21991817487353960942011-03-24T11:38:58.622-04:002011-03-24T11:38:58.622-04:00Hi, I work for H&R Block's Social Media te...Hi, I work for H&R Block's Social Media team. We saw your post and wanted to be sure and reach out to you. That sounds like a really frustrating experience you've had. Your situation is unfortunate because we missed the real opportunities you gave us to be of assistance. However, we would like to speak to you about making good on our 100% Satisfaction Guarantee, as well as addressing any concerns you may have about our program and working to regain your trust. Please send us a message at email address hrblockanswers@hrblock.com so we can further assist. Thank you, Nicholashrblocknicholashttps://www.blogger.com/profile/00359153185444750868noreply@blogger.com